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Chaperones

When to use them

  • Patients have the right to have a mutually acceptable third party present during any examination if they wish.

  • Doctors have the right to insist that a third party be present, especially during internal/intimate examinations. Doctors may refuse to conduct a routine internal/intimate examination if the patient refuses consent for a third party to be in the room.

  • Deciding when to use a chaperone is a matter of judgement, for which there are no fixed rules.

  • Do not assume that you do not need a chaperone if you are the same sex as the patient.

  • There are no upper or lower age limits. • Take cultural and religious considerations into account where necessary.

  • Be especially sensitive to the feelings of vulnerable patients.

  • Don’t make assumptions about the preferences of different groups of patients. Trust your instincts. If you feel uncomfortable, or if your patient seems unduly reluctant to be examined, arrange for a chaperone or suggest that they see another doctor.


Choosing an appropriate chaperone

  • The most appropriate person is a member of the clinical team. The patient must be introduced to them and told what their position is within the team.

  • Potential embarrassment and inadvertent breaches of confidentiality make friends and relatives poor choices as chaperones.


How to use a chaperone

  • Never force a chaperone on an unwilling patient. A patient who is not embarrassed being examined may be uncomfortable in the presence of an observer.

  • If the offer of a chaperone is declined, document this in the patient’s notes. If you don’t want to proceed with the examination in the absence of a chaperone, tell the patient so and ask them either to reconsider or to accept a referral to another doctor.

  • Remember to preserve confidentiality in the presence of a chaperone.

  • Record the name and designation of the chaperone in the patient’s notes.


Respecting the patient’s dignity

  • Provide the patients with a private space in which to undress and dress themselves.

  • Provide the patient with a gown, if necessary.

  • Make sure that the door to any public-access area is closed.

  • Use drapes to avoid exposing more of the patient’s body than is necessary.

  • Only offer to help the patient remove or replace clothing if they ask for, or appear to need, assistance