Laboratory requests

LabPLUS is located in Building 31 on the ACH site.

Services provided

• Chemical Pathology

• Haematology

• Microbiology

• Molecular and Cytogenetics

• Anatomical Pathology

• Virology and Immunology

• Point of Care Testing support

• Phlebotomy

LabPlus Call Centre from 0700-1900h Monday to Friday 0800-1200h Saturday Outside of these hours the automated answering service connects callers to the laboratory of their choice.

Enquiries concerning tests available, turnaround times, sample requirements, services available and other advice should be directed through LabLink in the first instance.

Call Centre staff will refer the caller to an appropriate clinically trained staff member for more detailed enquiries.

Patient identification and laboratory requests

Requests must include patient’s name (i.e. surname and initials) and NHI. Blood Bank will require the full first name(s) and surname of the patient. The specimen and request form must contain a minimum of 2 unique identifiers e.g. patient’s name (surname and first name) and NHI. The requirements for patient identification on laboratory requests are set out in the Specimen Collection and Labelling Policy which is available on the intranet. All clinical staff are advised to familiarise themselves with this policy.

The test guide and further information

The LabPLUS Test Guide is available on the Te Toka Tumai intranet and provides comprehensive information about all tests offered including indications for and interpretation of the tests.

The LabPLUS website provides more details about the service.

Phlebotomy

LabPLUS staff provide a comprehensive phlebotomy service to ACH, Starship and GCC. For up-to-date details contact LabLink or consult the LabPLUS website.